Terms of Service – BECKON SOLUTIONS

Effective Date: September 23, 2026‌

These Terms of Service (referred to as “Terms”) constitute a legally binding agreement between you, the user and customer accessing and using the e-commerce platform of BECKON SOLUTIONS GROUP, S.A. DE C.V., and our company operating the website accessible at www.beckonsolutions.com. By browsing, creating an account, placing an order, or using any functionality on our platform that offers curated, practical, space-saving home organization tools from magnetic refrigerator hooks, under-bed storage boxes, travel organizer bags to a full range of tidying solutions, you confirm that you have read, fully understood, and agreed to abide by every provision laid out in these Terms. If you do not agree with any part of this document, you are not permitted to access or continue using our website or purchase any products offered on our platform.

1. Service Provider Identification

The legal entity operating this e-commerce platform is BECKON SOLUTIONS GROUP, S.A. DE C.V., a formally registered enterprise incorporated under the laws of the United Mexican States. Our verified contact details for all official communications related to these Terms include:

Registered Physical Address: Municipio de Calvillo No. 125, Parque Industrial Valle de Aguascalientes, C.P. 20358, San Francisco de los Romo, Aguascalientes, México
Official Contact Phone Number: +52 4492636882
Dedicated Service Contact Email: [email protected]
Our core operational purpose is to curate durable, high-quality home organization products that help every customer turn cluttered living spaces into calm, tidy, cozy environments, and these Terms are designed to create a clear, fair operational framework that protects the legitimate rights and interests of both our users and our business.

2. Platform Usage Eligibility

To use our platform and complete purchases on www.beckonsolutions.com, you must meet the following basic eligibility requirements:

You have reached at least 18 years of age, or you are a minor above 14 years old who is using our services under the full supervision and explicit consent of your legal parent or guardian, who will take full legal responsibility for all your account activities on our platform.
You possess the full legal authority to enter into a binding agreement under the applicable laws of your country of residence, and you are not restricted from using this e-commerce service due to any previous account suspension, legal prohibition or related court order.
All information you submit to our platform during account registration, order placement, or profile update must be true, accurate, complete and up-to-date at all times.
We reserve the right to refuse service, cancel unshipped orders, or permanently terminate any user account at our reasonable discretion if we confirm a user violates any of the above eligibility rules, or provides falsified identity information to access our platform.

3. User Account Creation and Security Obligations

When you choose to create a registered user account on our platform, you are fully responsible for maintaining the confidentiality of your account login credentials, including your account password, and you take complete legal responsibility for all activities, operations and transactions that occur under your account.
You agree to immediately notify our official support team via the contact email we provided above if you detect any unauthorized access to your account, credential leakage, or other security breaches. We will not be held legally liable for any loss or damage arising from your failure to properly secure your account information, or your delayed notification of unauthorized account activities to our team.
You are strictly prohibited from using other users’ accounts without explicit permission, creating fake or bot accounts to interfere with normal platform operations, or using automated crawler programs to bulk scrape our product data, user information or platform content without our prior written approval. Any detected violation of these rules will result in immediate permanent account termination, and we reserve the right to pursue corresponding legal compensation if your actions cause measurable operational losses to our platform.

4. Product Information, Pricing and Order Processing Rules

We make every reasonable effort to ensure that all product descriptions, images, specifications and pricing information displayed on www.beckonsolutions.com are as accurate as possible. However, due to limitations of digital display screens, there may be minor, negligible color or texture differences between the product photos shown on the website and the actual physical home organization tool you receive. These minor variations do not count as product quality defects.
All displayed product prices on our platform are denominated in the currency unit clearly marked next to each product listing, and all prices do not include applicable value-added tax, possible customs duties for international orders, or shipping fees, unless explicitly stated otherwise on the corresponding product page. We reserve the right to adjust product pricing and run promotional activities at any time at our sole discretion, and the price applied to your order will be the exact amount displayed on the checkout page when you successfully submit your payment.
After you place an order and complete the corresponding payment, we will send you an automatic order confirmation email to your registered email address. This order confirmation only serves to acknowledge receipt of your order request, and does not represent a formal acceptance of your purchase contract. We retain the full right to reject any submitted order, cancel an order before dispatch, or limit the purchase quantity of any specific product for legitimate reasons including, but not limited to, product inventory shortages, obvious pricing errors caused by system bugs, suspicion of fraudulent transaction behavior, or your previous violation of these Terms. If we cancel your paid order before shipment, we will issue a full refund of the amount you paid for that order to your original payment account within 7 working days.

5. Payment Related Provisions

All payments for products purchased on our platform can be completed through the officially supported payment methods displayed on our checkout page, which may include mainstream bank cards, trusted third-party payment platforms and other locally available payment channels in our service regions. You confirm that you hold full legal authorization to use the selected payment method to complete the transaction.
You agree to bear full responsibility for any additional fees, including but not limited to foreign exchange conversion fees, cross-border transaction service charges that your issuing bank or payment service provider levies on you for completing the payment on our platform. We will not be liable for these third-party imposed fees.
In the event of any unrecognized, unauthorized transaction completed under your payment account that is related to our platform, you must notify our support team immediately and cooperate fully with us, your payment service provider and relevant financial institutions to conduct a verification investigation, to resolve the dispute properly in accordance with applicable financial regulatory rules.

6. Intellectual Property Rights Protection

All content published on www.beckonsolutions.com, including but not limited to website page design, original text descriptions, product photos, brand logos, graphic layouts, videos, software code and all other materials on the platform, are the exclusive intellectual property of BECKON SOLUTIONS GROUP, S.A. DE C.V., and are protected by Mexican copyright law, international intellectual property treaties and related global trademark regulations.
Without obtaining our prior explicit written authorization, you are not permitted to reproduce, modify, distribute, publicly display, sell, rent, or create derivative works based on any of the copyrighted content from our platform for any commercial or non-commercial purpose. You may not frame our website content on any third-party site, or embed our original product photos on external e-commerce platforms for resale purposes. Any violation of our intellectual property rights will constitute a serious breach of these Terms, and we reserve the right to take legal action to claim full compensation for all corresponding losses caused by such infringement.
If you choose to submit user-generated content including product reviews, home organization effect photos, feedback or suggestions to our platform, you automatically grant us a permanent, non-exclusive, royalty-free, worldwide license to use, reproduce, modify and display this submitted content for the purposes of promoting our products, optimizing our service experience, and displaying customer usage cases on our website, without needing to pay you additional remuneration. You confirm that any content you submit to us does not infringe on the intellectual property rights, portrait rights or privacy rights of any third parties.

7. User Code of Conduct

When you access and use our platform, you agree that you will not engage in any of the following prohibited activities:

Post, transmit or spread any content that violates public order and good customs, incites illegal behavior, involves pornography, violence, racial discrimination or infringes the legal rights of other third parties.
Interfere with the normal operation of our website system, launch network attacks, upload malicious viruses, or conduct any behavior that may cause damage to our platform infrastructure, data security and other normal users’ usage experience.
Make false malicious complaints, abuse our after-sales return policy to carry out fraudulent “refund only” requests that do not return corresponding purchased products, or collude with other users to maliciously hoard inventory to disrupt normal product sales order.
Impersonate any other natural person, enterprise or legal entity, or falsely state your affiliation with any person or organization to obtain improper benefits on our platform.
Use our website to carry out any commercial activities that are not officially authorized by us, including unauthorized advertising, pyramid scheme promotion, or sending unsolicited spam messages to other registered users on our platform.
We have the right to immediately suspend or permanently terminate your account access privileges if we confirm you have engaged in any of the above prohibited activities, and we reserve the right to report serious illegal behavior to the relevant competent law enforcement authorities when necessary.

8. Third Party Links and Services Disclaimer

Our website may contain hyperlinks that direct you to third-party operated websites or external service platforms, which are not owned, controlled or operated by BECKON SOLUTIONS GROUP, S.A. DE C.V. We do not assume any responsibility for the content, privacy policies, service rules or operational practices of these third-party platforms. We provide these links only for the convenience of our users, and the inclusion of any such link does not imply our official endorsement or affiliation with the linked third party.
You acknowledge and agree that any access to external third-party sites via links on our platform is entirely at your own risk, and you shall be fully responsible for reviewing the corresponding terms of service and privacy policies of these third-party websites before providing any personal information or completing any transaction on them. We will not be held liable for any loss or damage you suffer from using third-party services linked from our platform.

9. Disclaimer of Warranties

Our platform and all products sold on www.beckonsolutions.com are provided on an “as is” and “as available” basis, to the fullest extent permitted by applicable laws. BECKON SOLUTIONS GROUP, S.A. DE C.V. does not make any explicit or implied warranties, including but not limited to implied warranties of merchantability, fitness for a specific usage purpose, and non-infringement of intellectual property rights, except those that are legally mandatory and cannot be excluded under Mexican consumer protection laws.
We do not guarantee that the operation of our website will be uninterrupted, 100% error-free, completely free of all known or unknown security vulnerabilities, or that all platform defects will be corrected immediately. We will do our best to minimize service interruptions caused by necessary system maintenance, server upgrades, technical failures or force majeure events, but we will not be liable for any operational business losses you suffer due to temporary platform service unavailability.

10. Limitation of Liability

Under no circumstances shall BECKON SOLUTIONS GROUP, S.A. DE C.V., its directors, employees, authorized agents or affiliated partners be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, loss of data, business interruption losses, that arise from your use of our website or the products purchased from our platform, no matter what the cause of action is, even if we have been notified in advance of the possibility of such potential damages.
In no event shall our total aggregate liability for all claims arising in relation to these Terms or your transaction with our company exceed the total actual amount you paid to us for the specific product or service that triggers the corresponding claim. Certain jurisdictions do not allow the exclusion or limitation of consequential damages, so part of the above limitation provisions may not apply to you when it conflicts with the mandatory local laws in your place of residence.

11. Applicable Law and Dispute Resolution

These Terms shall be governed and interpreted in full accordance with the laws of the United Mexican States, without regard to its conflict of law principles. Any dispute, controversy or claim arising out of or related to these Terms, the use of our website, or the product purchase transaction between you and our company, shall first be resolved through friendly negotiation between both parties.
If the two parties cannot reach a mutually acceptable solution through negotiation within 30 calendar days, you agree that all unresolved disputes shall be submitted to the exclusive jurisdiction of the competent courts located in Aguascalientes, Mexico. You explicitly waive any objection to the personal jurisdiction and venue of these courts.

12. Modification of Terms of Service

We reserve the right to update, revise or modify the content of these Terms at any time at our sole discretion, to adapt to the adjustments of our platform operation rules, changes in applicable regulatory requirements, or updates of our service scope. When we make substantive modifications to these Terms, we will prominently publish the revised version on the dedicated Terms of Service page of www.beckonsolutions.com, clearly mark the new effective date, and notify registered users via a pop-up alert on their first visit after the update takes effect, as well as a notification email sent to their registered contact address.
Your continued access to our platform and use of our services after the effective date of the revised Terms will be deemed as your full acceptance of all modified clauses in the new version of the agreement. If you do not agree to the updated Terms, you must stop using our platform services immediately, and you may apply for account cancellation at any time.

13. Severability and No Waiver

If any provision of these Terms is determined by a competent court to be invalid, illegal or unenforceable, the remaining provisions of the agreement shall remain in full force and effect, and the invalid clause will be replaced by a valid provision that most closely matches the original intention of the original clause to the maximum extent permitted by law.
Our failure to exercise or enforce any right or provision stipulated in these Terms shall not constitute a waiver of such right or provision, nor shall it affect our right to enforce that provision at a later time.

14. Contact Information

If you have any questions, concerns, or legal inquiries about any clause in these Terms of Service, please contact our official team via the following channels:

Attn: Legal Service Team, BECKON SOLUTIONS GROUP, S.A. DE C.V.
Physical Address: Municipio de Calvillo No. 125, Parque Industrial Valle de Aguascalientes, C.P. 20358, San Francisco de los Romo, Aguascalientes, México
Contact Phone: +52 4492636882
Dedicated Email: [email protected]
We will provide a formal written response to your inquiry within no more than 10 working days after receiving your valid contact message.

These Terms of Service represent the complete, final agreement reached between you and BECKON SOLUTIONS GROUP, S.A. DE C.V. concerning your use of our e-commerce platform, and supersede all previous informal oral or written understandings, agreements related to the same subject matter.