Privacy Policy – BECKON SOLUTIONS

‌Effective Date: September 23, 2026‌

Welcome to the privacy policy of BECKON SOLUTIONS GROUP, S.A. DE C.V. (“we”, “us”, “our”), the operator of the e-commerce website www.beckonsolutions.com. This Privacy Policy is designed to clearly inform you about how we collect, use, store, share and protect your personal information when you browse, shop and interact with our platform dedicated to providing durable, practical home organization tools including storage hooks, under-bed storage boxes, travel organizer bags and other space-saving home tidying solutions. This policy is formulated in full compliance with Mexico’s Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP, Federal Law for the Protection of Personal Data Held by Private Parties), aligning with international data protection standards such as the EU General Data Protection Regulation (GDPR) while adapting to local regulatory requirements in Mexico. We are committed to safeguarding your personal privacy and ensuring that your experience using our platform is secure, transparent and trustworthy.

1. Data Controller Identification

The data controller responsible for your personal information processing activities under applicable Mexican laws is:

Full Legal Name: BECKON SOLUTIONS GROUP, S.A. DE C.V.
Official Website: www.beckonsolutions.com
Registered Physical Address: Municipio de Calvillo No. 125, Parque Industrial Valle de Aguascalientes, C.P. 20358, San Francisco de los Romo, Aguascalientes, México
Contact Phone Number: +52 4492636882
Contact Email Address: [email protected]
If you have any inquiries, requests or concerns related to this Privacy Policy or our personal information processing practices, you may reach out to our designated data protection team at any time via the contact details listed above.

2. Scope of Application of This Policy

This Privacy Policy applies to all visitors, registered users, customers and other individuals who access or use our website www.beckonsolutions.com, including browsing product pages, adding items to your shopping cart, completing orders, creating user accounts, subscribing to our update notifications, contacting our customer service team, or participating in any interactive functions on our platform. This policy does not apply to services or third-party platforms that are not owned or controlled by us, even if you access them via links placed on our website, and we encourage you to review the privacy policies of those third parties independently before providing any of your personal information to them.

3. Categories of Personal Information We Collect

We strictly adhere to the “minimum necessary” principle when collecting your personal information, only gathering data that is essential to deliver our e-commerce services, improve your shopping experience and fulfill our legal compliance obligations. We will never collect any information irrelevant to our core business of selling home organization tools without your explicit separate consent. The categories of information we may collect include:

‌Account and Transaction Necessary Information‌: When you register an account, place an order or complete a purchase on our platform, we collect your full name, contact phone number, delivery address, email address, and transaction verification details required for payment processing. This information is mandatory for us to process your order, arrange delivery and send you real-time updates about your order status, including shipment notifications, delivery confirmations and after-sales service alerts.
‌Automatically Collected Technical Information‌: When you browse our website, our servers automatically record standard device and access information, including your device model, operating system version, IP address, browser type and version, the pages you view on our site, the time you spend on each page, click stream data, and other anonymous access statistics. This data is used exclusively for security verification, troubleshooting technical system issues, optimizing our website operation performance and improving the rationality of our product display layout.
‌Optional Voluntary Information‌: You may voluntarily choose to provide us with additional non-mandatory information, including your profile avatar, personal preferences related to home organization scenarios, feedback content you submit to our customer service team, and information you provide when you participate in our market research surveys. Providing this type of information is completely optional, and your refusal to share it will not affect your basic right to browse our product catalog or complete normal shopping transactions.
‌Location Information‌: If you grant us explicit permission to access your geolocation data, we will collect location data with accuracy controlled within a 100-meter range. This information is used to verify the reasonable delivery range for your order, recommend local applicable logistics options, and show you region-specific product offers that match your location. You may revoke this location permission at any time through your device system settings or our website privacy management page, and this revocation will not affect your ability to use all core shopping functions of our platform.
‌Sensitive Personal Data‌: Per the requirements of Mexico’s LFPDPPP, sensitive personal data including health data, biometric information (such as facial recognition data), religious belief, political affiliation is never collected by our website unless you provide separate written explicit consent for specific required scenarios, and we will always ensure such processing strictly complies with legal necessity requirements and the minimum retention principle. We will never process sensitive personal data through verbal or implicit consent, and all relevant consent records will be properly stored for legal verification.

4. Legal Bases and Purposes for Processing Your Personal Information

We only process your personal information on valid legal grounds recognized under Mexican data protection law, including your explicit consent, the necessity of performing the sales and service contract between you and us, compliance with our legal obligations, and our legitimate business interests that do not override your fundamental privacy rights. We use your personal information for the following explicit, clearly notified purposes only, and will never expand the use scope beyond what is stated in this policy without obtaining your new separate consent:

‌Fulfill Contractual Service Obligations‌: We use your personal information to complete the order processing workflow, confirm your purchase details, arrange the delivery of your selected home organization products, process your payment transactions, handle return and refund applications in accordance with our published Refund and Returns Policy, and provide you with timely after-sales support to ensure you receive your ordered items in good condition.
‌Platform Operation and Experience Optimization‌: The automatically collected technical browsing data is analyzed in an anonymized, de-identified form to help us understand user usage habits, optimize our website page loading speed, adjust the display logic of our best-selling home organizers and new product arrivals, streamline the checkout process to reduce redundant operation steps, and continuously improve the overall shopping experience for all users.
‌Security and Risk Prevention‌: We process your device information, IP address and account activity logs to protect the security of your account and our platform system, effectively prevent unauthorized account access, detect abnormal transaction behaviors such as malicious刷单, fraud and payment risks, and protect both your property safety and the legitimate operational interests of our platform.
‌Non-Marketing Necessary Communication‌: We will send you strictly necessary service notifications via email or SMS, including order confirmation messages, shipment status updates, delivery exception alerts, after-sales processing notifications and official system maintenance announcements. These service messages are not commercial marketing content, and you cannot opt out of receiving them as they are essential for us to fulfill our service contractual obligations.
‌Marketing Content (Only With Your Explicit Consent)‌: If you separately opt in to our marketing notification service, we may send you information about new product launches of home organization tools, limited-time preferential activities, usage tips for home tidying solutions and exclusive member offers. You can easily unsubscribe from all marketing communications at any time by clicking the unsubscribe link included in every marketing email, or by sending a request to our contact email listed in this policy.
‌Legal Compliance‌: We may process your personal information when it is necessary to comply with our legal obligations under applicable Mexican laws, court orders, or official lawful requests from competent regulatory authorities including the National Institute of Transparency, Access to Information and Personal Data Protection (INAI).

5. Storage, Security and Retention of Your Personal Data

We adopt industry-leading multi-layer technical and administrative security measures to fully protect your personal information from unauthorized access, disclosure, misuse, tampering, destruction or accidental loss:

All data transmission between your browser and our website uses the HTTPS protocol combined with TLS 1.3 encryption standard, and all sensitive personal data including your phone number, full delivery address and payment related verification information is stored using AES-256 encryption, with strict physical isolation from regular business operation data.
We implement strict hierarchical access permission controls for our internal staff: only authorized personnel who need to process your data to fulfill their job duties can access the necessary personal information, and all access behaviors are logged in the dedicated audit server with access logs retained for no less than 6 months as required by Mexican regulatory rules.
Our platform has completed the corresponding level of network security protection assessment, and we conduct regular security vulnerability scanning and penetration testing to continuously update our security protection capabilities, ensuring that our data management system fully meets the strict data processing specifications required by Mexican personal information protection regulations.

For data retention periods, we follow the minimum necessary principle, retaining your personal information only for the period required to fulfill the purposes stated in this policy:

Your account related personal information will be retained for the entire duration your account remains active on our platform. After you submit a valid account cancellation request, we will delete all your personal data within 30 working days, except for the data that we are legally obligated to retain for tax, financial audit and dispute resolution purposes.
Complete transaction records of your purchases will be retained for 5 years in accordance with applicable commercial and tax regulatory requirements, to support after-sales维权 and financial verification needs.
General browsing activity and service operation logs will be retained for no more than 12 months, and will be permanently deleted after the retention period expires.

In the unfortunate event of a personal data security incident that may pose a high risk to your rights and interests, we will notify INAI and all affected users within 72 hours after we become aware of the incident, providing clear information about the nature of the incident, the affected data categories, and the remedial measures we have implemented, in strict compliance with Mexican legal requirements.

6. Legal Scenarios of Personal Information Sharing and Disclosure

We will never sell, rent or trade your personal information to any third parties for commercial marketing purposes without your explicit separate written consent. We may share your personal data only in the following limited, legal scenarios:

‌Sharing with Necessary Service Partners‌: We share the minimum necessary, desensitized delivery information with our authorized logistics and transportation partners, to ensure that your ordered home organization products can be accurately delivered to the address you provided. We only pass the necessary transaction verification information to our designated payment service providers to complete the payment settlement process, and we never store your complete bank card details on our own servers. All our third-party service partners are required to sign formal data confidentiality agreements with us, clearly stipulating that they can only process your personal information for the specific purposes authorized by us, and cannot further disclose or use your data for any other unrelated purposes.
‌Embedded Third-Party Software Development Kits (SDKs)‌: We may use a very limited number of necessary SDKs to support website operation functions such as user behavior statistics and product experience optimization. All third-party SDKs we use will be clearly listed in our privacy notification, with their respective data collection scope, usage purpose and data protection measures explained in detail. We will never embed any third-party SDK that collects personal information beyond the scope you have consented to.
‌Disclosure Required by Law‌: We may disclose your personal information to competent judicial authorities, administrative regulatory agencies or law enforcement departments when we are required to do so by applicable laws, court judgments, official orders or legally binding administrative requests.

Regarding cross-border data transmission: As an enterprise registered and operating in Mexico, the primary storage location of all collected personal data is our local server located within Mexican territory. If in the future we need to transmit your personal data to overseas servers, we will first complete the necessary adequacy protection certification and legally required safety assessment procedures as stipulated by Mexican LFPDPPP, to ensure that the overseas recipient can provide a level of personal data protection that meets Mexican regulatory standards, and we will separately notify you of the relevant cross-border data arrangement and obtain your explicit consent before proceeding with any such transmission.

7. Your Rights as a Data Subject

In full compliance with the provisions of Mexico’s LFPDPPP, you enjoy complete and enforceable rights over your personal information we process. We have designed convenient operating paths to ensure you can exercise these rights easily, with all operation steps limited to no more than 3 clicks on our website privacy management page:

‌Right of Access‌: You can at any time log into your account on www.beckonsolutions.com, enter the “Privacy Management” section in the account settings, and view the complete list of all your personal information we hold, as well as the detailed description of how your data is being processed.
‌Right of Rectification‌: If you find that any of your personal information we store is inaccurate or incomplete, you can submit a modification request directly through the personal information editing page in your account, and we will complete the correction and update of the relevant information immediately.
‌Right to Erasure (Right to be Forgotten)‌: You have the right to request us to delete part or all of your personal information under legal conditions. After you submit a valid deletion request that meets legal requirements, we will complete the data deletion process within 72 hours, and send you a confirmation notification to inform you that the operation is completed.
‌Right to Opposition‌: You can object to our processing of your personal information for direct marketing purposes at any time, free of charge. After you submit the objection, we will immediately stop processing your personal information for relevant marketing purposes.
‌Right to Restriction of Processing‌: You have the right to request us to restrict the processing of your personal information when you contest the accuracy of the data, when the processing is illegal, or when you no longer need the data but we need to retain it for legal claim purposes.
‌Right to Data Portability‌: You can submit a request to us to export your personal data including your historical order records and personal profile information in a structured, commonly used machine-readable format, so that you can easily migrate your personal data to other service providers.
‌Right to Withdraw Consent‌: You can withdraw any consent you previously granted to us for processing your personal information at any time, through the privacy management page on our website, or by adjusting the relevant permission settings on your mobile device. Please note that the withdrawal of consent will not affect the legality of any data processing activities we have carried out based on your consent before the withdrawal.
‌Right to Account Cancellation‌: You can find the clear account cancellation entry in our account settings page. After you submit the account cancellation application, we will complete the identity verification process within 10 working days, and fully delete your relevant personal information within 30 working days after confirmation of cancellation, except for the data we are legally required to retain.

If you are unable to complete the above operations directly through our website page, you can also send your rights request to our contact email [email protected], or contact us via phone +52 4492636882. We will respond to your request within a maximum of 15 working days, without charging any fees for processing your reasonable rights application, unless your request is obviously repetitive, excessive or clearly unfounded. If you are not satisfied with our response to your request, you also have the right to submit a complaint to INAI to safeguard your legitimate personal data rights.

8. Protection of Minors’ Personal Information

Our e-commerce platform is not directed at children under the age of 14, and we do not knowingly collect any personal information from children under 14 years old without the prior explicit consent of their legal guardians. If you are a user under the age of 18, we recommend that you use our website under the accompanying guidance of your parents or other legal guardians. If we accidentally collect the personal information of a child under 14 without verified guardian consent, we will take immediate measures to delete the relevant data completely from our system.

9. Updates to This Privacy Policy

We may update and adjust the content of this Privacy Policy from time to time to adapt to new changes in our business operation practices, updated technical security measures, or new requirements from Mexican personal data protection laws and regulatory authorities. After we make any substantive modifications to this Privacy Policy, we will post the updated version on the dedicated Privacy Policy page of our website www.beckonsolutions.com, prominently display the latest effective date, and send you a notification through a pop-up window on the homepage when you visit our website for the first time after the update takes effect. We recommend that you review this Privacy Policy periodically to stay informed of the latest version of our personal information protection rules.

10. Contact Information

If you have any questions, comments, suggestions or complaints about this Privacy Policy, or need to submit an application related to exercising your data subject rights, please feel free to contact us through the following methods at any time:

Attn: Data Protection Team, BECKON SOLUTIONS GROUP, S.A. DE C.V.
Physical Address: Municipio de Calvillo No. 125, Parque Industrial Valle de Aguascalientes, C.P. 20358, San Francisco de los Romo, Aguascalientes, México
Contact Phone: +52 4492636882
Contact Email: [email protected]

We will process your inquiry and provide a formal response as soon as possible after receiving your message.

This Privacy Policy constitutes a formal legal agreement between you and BECKON SOLUTIONS GROUP, S.A. DE C.V. regarding the protection of your personal information. By continuing to browse and use our www.beckonsolutions.com website after the effective date of this policy, you confirm that you have fully read, understood and agree to all the terms stated in this Privacy Policy.